运营商正在并将致力于SOC从成本中心向利润中心的运营转型（英文版）.pdf

W hite paper A SOC evolves from a cost centre to a revenue centre for some CSPs March 2016 Stela Bokun , Hansang He and Anil Rao . A SOC evolves from a cost centre to a revenue centre for some CSPs | i Contents 1. Executive summary 1 1.1 Summary of the methodology 1 1.2 Key results: a SOC can enable efficiency savings as well as generate new revenue 1 2. Introduction 5 2.1 Key objectives of the study 5 2.2 Methodology 5 2.3 Structure of the white paper 7 3. SOC definition and possible deployment models 8 4. Benefits from standalone SOC deployment: saves opex related to NOC and customer care and generates revenue 10 4.1 Introduction 10 4.2 Deploying a SOC can be a sound investment for many CSPs 11 4.3 A SOC has the capability to significantly reduce NOC- and customer-care-related opex for CSPs 12 4.4 A SOC can help a CSP to grow its revenue 13 4.5 There are other potential benefi