企业管理咨询技巧资料.pptVIP

Management Consulting Skills企業管理諮詢技巧 Prof. David Mui Objectives 課程目標 By the end of the program, you will be able to: 在完成本課程時, 你應能 Use systematic consulting processes in performing your role as a consultant. 運用系統化的管理諮詢程序 Build client credibility and maintain strong client relationships throughout the consulting process. 在客戶心中建立聲譽及良好的關係 Overview Fundamentals of consulting 管理諮詢的基本概念 Peter Block’s model 彼得模式 Key principles in consulting flawlessly 顧問的主要原則 Consultant 顧問 / 諮詢師 A Professional Person . . . 一個專業人士 In a position to have some influence 有影響力 With no direct power to make chang