Grooming Standard 仪容仪表标准.pptVIP

12 juillet 2007 Grooming Standard仪容仪表 * Objective课程目标 By the end of the course, you will be able to: 在本次培训结束之际，你将能够： Importance of the grooming standard 说出仪容仪表的重要性 Explain the standard grooming阐述出酒店员工仪容仪表标准 Please list the hygiene standard of the staff列举出员工的个人卫生所注意的有哪些 Do you know？你知道吗？ 第一印象从何而来？ Studies have shown that more than 60% of what is believed about us is based upon visual messages 研究显示, 对一个人的印象60%以上基于可视信息 第一印象产生大概需要多久时间？ Great first impressions happen in the first four (4) minutes 良好的第一印象产生在前4秒钟内 第一印象能够轻易改变吗？ First impressions are lasting impressions 第一印象具持续性 * We will know…我们将共同了解… * Personal Grooming Guideline for Female Employee员工个人仪表（女） Hair 头发 Clean and dandruff-free 清洁无头屑 Well-trimmed and well-combed 修剪、梳理整齐 Hair length that is below neck level must be bunned with a plain black hair clip/ribbon. 过颈长发应使用简朴的黑色发夹或丝带盘结于脑后。 Hair length that is at neck level must be held with a plain black hair band. 齐颈头发应使用简朴 的黑色发带系于脑后。 * Hair 头发 Employees working in the Kitchen and Housekeeping may be required to put on special headgear. 在厨房和客房部工作的员工可能被要求穿戴工作帽。 The fringe must not cover the face while bowing. 低头时，头发不应遮住脸。 No falling hair. 头发不应散落。 No improper hair ornament /decoration. 不应佩戴不适当的发饰。 Hair must not be dyed in any other color except black. 不许染发，黑色除外。 * Personal Grooming Guideline for Female Employee员工个人仪表（女） Face 面部 Maintain a clean face. 保持面部清洁。 Color and shade of make-up must be gentle. 化妆的颜色及眼影的使用须行当。 No heavy make- up. 不允许化浓妆。 Light lipstick should be applied. 应使用淡色口红。 * Personal Grooming Guideline for Female Employee员工个人仪表（女） Mouth 嘴巴 No food remains stuck in- between teeth and is kept odour free. 口腔清洁，无异味，齿缝无食物残渣。 No bad breath. 无口臭。 * Personal Grooming Guideline for Female Employee员工个人仪表（女） Stockings