新优悦会PCR培训.pptVIP

GreaterChinaPCRIn-Hotelenrollment MemberWelcomeKitFulfilmentTraining 优悦会酒店内入会新会员欢迎包发放项目培训 May2012 Agenda日程 Background 背景介绍 Pilot Recap and Results 项目测试回顾 Greater China roll-out 大中华区全面推广 How it works 如何运作 Background - What are we solving for?我们需要解决怎样的问题 Known issues 现有的问题: System limitations on double byte data capture results in mistakes when English/Chinese Pin Yin being back translated into Chinese characters. 系统接收double byte 数据的局限性使得当英语/汉语拼音输入的信息被翻回成中文字符时出现错误 The permanent card welcome pack is NOT reaching our new members in time:新注册会员不能及时收到或收不到正式