基于卡诺与质量功能展开的老年人手机APP设计研究-包装工程.PDF

包 装 工 程 第 39 卷 第 16 期 140 PACKAGING ENGINEERING 2018 年 8 月 基于卡诺与质量功能展开的老年人手机 APP 设计研究 朱丽萍，李永锋，徐育文 （江苏师范大学，徐州 221116 ） 摘要： 目的 为有效识别老年用户的核心需求，提高老年人对手机用户界面操作的满意度。方法 先根据 卡诺模型分析老年人需求，明确不同需求的性质，进而确定其权重；再基于质量功能展开理论，将用户 需求转化为设计要求，计算其重要度并确定关键设计要求；最后，依据关键设计要求，对设计方案进行 规划与展开。结论 将卡诺模型与质量功能展开相结合，以老年人手机音乐类APP 界面设计为例进行研 究，结果表明卡诺与质量功能展开方法可为以使用者为导向的用户界面设计提供参考。 关键词： 用户界面设计；卡诺与质量功能展开；老年人；APP 中图分类号：TB472 文献标识码：A 文章编号： 1001-3563(2018)18-0140-06 DOI ：10.19554/j.cnki.1001-3563.2018.18.027 Mobile Phone APP Design for the Elderly Based on Kano-QFD ZHU Li-ping, LI Yong-feng , XU Yu-wen (Jiangsu Normal University, Xuzhou 221116, China) ABSTRACT: The work aims to effectively identify the core demands of elderly users, and improves their satisfaction of mobile phone user interface operation. Firstly, according to the Kano model, the demand of the elderly was analyzed and the nature of different needs was specified, and then its weight was determined. Then, based on the quality function de- ployment theory, the user needs were transformed into design requirements, their importance was calculated and the key design requirements were determined. Finally, according to the key design requirements, the design scheme was planned and expanded. Combining the Kano model with the quality function deployment, the study was conducted with the music APP interface design of the elderlys mobile phone as an example. The results suggest that the Kano-QFD method can provide a reference for the user-oriented user interface design. KEY WORDS: human-machine interface design; Kano-QFD; the elderly; APP 随着