基于jsp-servlet技术的移动业务管理系统的设计与实现.docVIP

PAGE II PAGE I 摘 要 随着通信行业的蓬勃发展，通信业务的迅速扩大，通信营业系统自动化、电子化程度越来越高，要求更科学、更迅速、更准确地采集和处理客户信息；更加有效的使用各种资源。本文所介绍的移动业务管理系统正是基于以上问题所提出。首先，本系统采用专用技术和通信运营商已有系统无缝集成，不影响系统使用安全、不改变现有系统的使用习惯；其次，支持自动配置费用功能，能够在开户后自动结账，大大缩短了通信运营商前台客服人员业务办理时间，提高了工作效率，并杜绝了以前可能存在的费用计算错误的不足；大大简化业务的办理难度，降低业务办理的劳动强度和出错机率；最后，基于卡、号、套餐完全分离的选号技术，提高了手机号码、 SIM卡的利用率。本文在分析当前移动营业厅业务办理流程的基础上，阐述了系统实现需要解决的主要问题；对系统整体进行了概要描述，对需求分析和系统架构设计的方法进行了阐述，同时对系统实现过程中的关键问题给出了具体的技术和方法。本系统以windows为开发平台，以面向对象为方法学，采用Jsp+Servlet和JavaBean等技术建立了一个集营业厅操作员管理、手机选号和后台数据管理于一体的综合自动化系统。本系统强调完整性更多而规范的软件开发过程，按照需求分析，系统设计到实现和测试的步骤，所以系统具有很好的灵活性、稳定性和扩展性。 关键词：移动业务管理系统；Java；Jsp；Servlet  ABSTRACT With the rapid development of the communications industry, the rapid expansion of communication services, business communications systems automation, electronic increasingly high degree, requires more scientific, more quickly and more accurately collect and process customer information; more effective use of the various resources. Mobile business management system described in this article is based on the issues raised above. First, the system uses proprietary technology and communications operators to seamlessly integrate existing systems, does not affect system security, without changing the existing system usage; secondly, to support the cost of auto-configureuration feature that automatically closing the account opening, greatly reducing the front desk customer service communications operators business processing time, improve work efficiency,and eliminate the cost of possible errors less than previously calculated; greatly simplifies the difficulty of handling operations, reduce labor intensity and error probability of business handled; Finally, based on the card, number, completely separate package pick technology to improve the phone number, the utilization of the SIM card. Business Hall analyzing this process, based on the business transaction, the system described to achieve the main problems to be solved;the general description of the whole system, t