Chapter-5---Creating-Business-Letters-in-English商务秘书实务幻灯片.pptVIP

Chapter 5 Creating Business Letters in English Contents Introduction Formats of Business Letters Components of Business Letters Envelope Components Guidelines Introduction Types of Business Correspondence Business Letters Fax Emails Most fundamental Question: Why is it essential for a secretary to know how to write business letters? of Business Letters Formats F o r m a t s Blocked Format All entries tight against left-hand margin. Semi-blocked Format the return address the date the reference line to the right margin Indented Format the same layout as semi-blocked format but indents the first line of each paragraph by five spaces blocked format most formal semi-blocked format indented format less formal Note Also Serif font Margin Blank lines A Serif Font Times New Roman (12 point: Times New Roman (12 point)) Or: Georgia (11 point: Georgia (11 point)) Margin Short letter: 1 ½ inch Long letter: 1 inch Letter with a letterhead: The letterhead determines the top margin on page 1 if any. Margin Blank Lines Between paragraphs, there are One single blank line or More blank lines Depending on space Components of Business Letters Components Return address Date Reference line Inside address Attention line Salutation Subject line Body Complimentary close Signature block Identification initials Enclosure notation cc Return Address Skip this if there is a letterhead Otherwise, type: The sender’s name Address A phone number (optional) Email address (optional) Date Reference Line: indicate specific information e.g. Re: Quotation # SZ2006-BL017 Or: Re: Your letter dated 1/11/2007 Inside Address Include: Recipient’s name (skip it if there is “Attention”) Company name Address Attention Line Type the name of t