康柏公司的人力资源管理.ppt

人力资源如何成为企业战略性业务伙伴 21世纪职业经理人训练营 Business Transformation Change Change Change Change Business Transformation Company Culture Service Profit Chain Human Resource Management 4 Roles HR to Play Corporate Strategy and HR Strategy Company 2001 Vision Everything to the Internet Mission To enable human achievement by transforming information technology Strategy Leadership in Internet access and infrastructure through superior technology, services and partnerships Objectives Balanced across employee, customer, market, financial operational Attitude Inspired Corporate Strategic Goals Process speed and simplicity: Develop industry leading time-to-market and operational processes and infrastructure Strong brand: Build a strong, unified and globally recognized identity though consistent values and behaviors Matrix management: Cooperate seamlessly across our company to serve our customers Leadership: Develop strong, diverse leadership which balances strategic thinking, operational focus and employee engagement Corporate Strategic Goals Great people: Empower the most innovative, trusted and diverse talent in our industry Customer satisfaction: Understand our customers’ expectations and measure our performance in meeting and exceeding them Practical innovation: Develop products, services and solutions that will inspire our diverse customers Trusted partnerships: Inspire trust by managing quality relationships, acquisitions, and alliances Page * HR – Business Partner World Markets V(com) = zero = death V(com)V(wm)= decline V(com)=V(wm)=maintain V(com)V(wm)=growth Com Value To Company Cost of doing business Transformation Today CRM, Branding Call Centers Online Stores pcOrder/Supply Chain Customer Database Low High High Solutions/ Service/ E-Business / Professional Service System integration Training Organization Realignment Training Infrastructure Specialized products Volume Products Aero, palmtop, web appliances Yesterday Shared Value