家电售后服务平台管理系统的分析与设计.docVIP

如需要整套毕业设计请联系QQ 1416916016 全部内容包括论文，源代码，运行录像，软件使用说明书，开题报告，外文翻译，PPT，任务书，进度表等，内容完整质量保证。 洋洋毕设工作室在各个高校诚聘代理，一般情况下这个机会会为您提供1500--2000元的利润。有意者联系QQ。 摘 要 伴随着国内家电市场的激烈竞争，我国家电售后服务业得到了充分发展。但国内多数家电企业都维持着各自庞大的售后服务体系，造成了社会资源的极大浪费。高额的售后服务费用成为企业进一步发展的束缚。近年来，市场上出现了专业产品售后服务公司，售后服务从家电产品中剥离出来成为一种趋势，售后服务将成为企业竞争的重要因素。 本文在研究家电售后服务的基础上，经过仔细调研，采用当前较为流行的B/S（浏览器/服务器）结构和JSP动态网页开发技术，基于Windows XP Professional操作系统和SQL?Server2000数据库，设计并实现了一个功能较为完善的家电售后服务平台。通过对市场的调研，并对系统进行一系列的需求分析、设计、编码、测试等工作，实现了家电售后服务平台的设计。本系统经过测试，运行效果稳定，操作方便、快捷；实现了一个功能全面、技术先进、实用性好、安全性高，并具有良好的可扩展性、可移植性和可维护性的信息平台。 关键词：家电售后服务平台 JSP SQL Server2000 ABSTRACT With the severe competition in the internal home electric appliances market, the after-service of the Chinese home-electric appliances industry (hereinafter referred to as the CHEAI) in our country is also fully developed. However, many internal enterprises are holding their own gigantic after service systems, which cause a lot of wastes of social resources. High cost of the after service bounds the further development of the enterprises. In recent years, the companies specializing in after service come out in the market. As a result, the trend of after service separating from the products is getting obvious. After-sales service will become an important factor in the competitiveness of enterprises On the basic of study of after-service of household-appliance at, through careful investigation, this discourse adopts more popular B/S (browser/server) structure and the JSP dynamic state web page development technique to design a more perfect abbreviated the system, which bases on Windows XP Professional and the SQL?Server 2000 database. According to a series of work such as requirement analysis, design and coding, test. This subject designs and develops a after-service of household-appliance model based on JSP. Through the testing, the operation result of the system is steady .It is easy to operate and the speed is fast. The thesis works out an information platform that is multi-fun