六西格玛管理相关体系的整合-工商管理专业论文.docxVIP

———————●竖垫出塑盟尘』出型型塑鲤坐!止坦!!蛙!唑鲤!i!!墅业 ———————●竖垫出塑盟尘』出型型塑鲤坐!止坦!!蛙!唑鲤!i!!墅业 !型地丛塑垡 ABSTRACT During recent decades，a number of different management systems have evolved to help organizations to improve quality，speed and efficiency and better serve their customers．These systems 1ike Six Sigma，Total Quality Management，LEAN， Business Process Reengineering and Balanced Score Card etc．Six Sigma is primarily a methodology for improving the capability of business processes by using statistical methods to identify、decrease and eliminate process variation．Six Sigma evolves from a statistical tool t．o a very flexible management system by which we can obtain，sustain and optimize company’s SUCCESS．It requires understanding customer requirements，decision based on actual data，applying statistical analysi s and focus on management improvement eta．Six Sigma Management System is not a complete new theory．It was founded based a lot of management guru’s theories and a lot of companies’best practice experience．Now the companies have already noticed the valuable synergies between them and started to integrate Six Sigma with the other related management systems． This thesis traces back Six Sigma Management System’s evolvement history． It figures out the necessary to integrate the other related management systems like TQM，LEAN，BPR and BSC into Six Sigma Management System．Based on Six Sigma Management System，this thesis studies the Six Sigma Management System integration definition，integration reason，integrat ion scope and integration focus．Also this thesis analyzes the main integration points respectively． Key Words：Six Sigma^fanagement Business Process Reengineering Lean Manufacturing System Integration n 六两格玛管理相关体系的整合研究绪论 六两格玛管理相关体系的整合研究 绪论 一、选题背景与意义 六西格玛管理体系是一种灵活的综合性系统方法，通过它获取、维持、最大化公司的 成功。它需要对顾客需求的理解，对事实、数据的规范使用，统计分析，以及对管理、改 进、再发明业务流程的密切关注。不少世界级公司把六西格玛逐渐从一种质量管理方法变 成了一个高度有效的企业流程设计、改造和优化技术，继而成为追求管理卓越的企业最为 重要的战略举措。企业将六西格玛管理体系运用于管理的各个方面，为组织在全球化、信 息化的竞争环境中立于不败之地奠定了坚实的管理和领导基础。 六西格玛管理