物流信息系统Officeautomationsystem办公自动化系统On-demand.pptVIP

CHAPTER 7 物流和信息技术 Logistics and Information Technology Learning Objectives To appreciate the importance of effective and efficient utilization of information for logistics management To learn about general types of information systems and their logistical applications To understand key differences between the logistics of online shopping and the logistics of traditional shopping Key Terms Application-specific software 应用专业软件 Artificial intelligence (AI) 人工智能 Communication System 通讯系统 Data 数据 Decision support system (DSS)决策支持系统 Electronic Commuerce电子商务 Electronic data interchange(EDI)电子数据交换 Enterprise resource planning(ERP)企业资源计划 Global positioning system(GPS)全球定位系统 7.1 General Types of Information Management Systems信息管理系统的一般类型 1.Logistics Information and the content物流信息及内容 物流信息：反映物流各种活动内容的知识、资料、图象、数据、文件的总称 （国标《物流术语》） 物流信息包含的内容可以从狭义和广义两方面来考察 从狭义层面来看，物流信息指与物流活动有关的信息，如运输、保管、包装、装卸、流通加工等 从广义层面来看，物流信息不仅包含与物流活动有关的信息，而且包括其他流通活动的有关信息，如商品交易信息和市场信息等等 2.信息的有效利用带来的好处Benefits of Effective and Efficient Use of Information Replacement of inventory with information信息取代库存 Reduced variability in the supply chain减少供应链的可变性 Better coordination of manufacturing, marketing, and distribution 更好地协调制造、营销和配送活动 Streamlined order processing and reduced lead-times改进订单处理和缩短提前期 信息管理系统的一般类型 General Types of Information Management Systems 1. 办公自动化系统Office Automation System Process personal and organizational business data 处理个人和组织的业务数据 Perform calculations Create documents (e.g. MS Excel, Google Spreadsheet) 2.通讯系统 Communication System Help stakeholders work together by interacting and sharing information Examples of use Electronic data interchange(EDI)电子数据交换 Wireless Communication无线通讯 Global positiong system(GPS)全球定位系统 Voice-based order picking语音识别拣选 3.交易处理系统 Transaction Processing System Collects and stores information about transactions control some aspects of transactions 收集和储存交易信息并对交易过程的某些方面进行控制 Efficient processing of transactions Real-time processing Batch processing (1)电子数据交换