2018零售技术预览（英文版）.pdf

2018 TECHNOLOGY PREVIEW Exclusive Predictions From Retail Executives RETAIL TOUCHPOINTS 2018 TECHNOLOGY PREVIEW EXCLUSIVE PREDICTIONS FROM 7 1 RETAIL EXECUTIVES For the sixth year, Retail TouchPoints has asked leading retail experts to share their insights on what to expect from new technologies and trends in the coming year. We have collected input from 17 executives who have shared fascinating, and sometimes surprising, predictions. Each executive was asked to answer the following question: Which technology trend will impact the retail industry most significantly in 2018 (and why)? For the 2018 report, we have split the predictions into 6 different categories. Columns are listed alphabetically by company name within each category. Let us know if you agree with these executives. Happy Reading! Debbie Hauss Editor-in-Chief Retail TouchPoints 2 2018 TECHNOLOGY PREVIEW 7 RETAIL EXECUTIVES EXCLUSIVE PREDICTIONS FROM 1 Exclusive Predictions From Retail Executives Data/Analytics 1010data, Silvia Lacayo, Product Marketing Director 5 Aruba, Michael Brewer, Product Marketing Manager for Retail Solutions 6 Esri, Gary Sankary, Retail Industry Manager 7 Kibo, Haowen Chan, Director of Data Science and Data Architecture 8 Salesforce Commerce Cloud, Rob Garf, VP, Industry Strategy and Insights