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让员工重新教材认识工作
What’s Really Happening
to Jobs?
Preparing People for the New
World of Work
William Bridges, Ph.D.
Jobs Are A Fairly Recent
Social Invention
• They are not the best way to get modern
work done
• They are fast disappearing at many
cutting-edge companies
©
The Forces That Are Changing
The Workplace
• Knowledge work
• Info-Commo Tech
• Pace of change
• Management-initiated efforts to gain more
flexibility
• De-integration or unbundling
• The baby boom
• Constant opportunity for competition
©
“Operating effectively in this more complex and
volatile business environment requires the
capacity to cope with change—and at a very rapid
pace. We have to create a new organizational
architecture flexible enough to adapt to change.
We want an organization that can evolve, that can
modify itself as technology, skills, competitors,
and the entire business change.”
Paul Allaire, CEO, Xerox
©
Why Jobs Are Disappearing
• Jobs impede responsiveness and flexibility
• Jobs encourage hiring
• Jobs discourage accountability
• Jobs obscure the big picture
• Jobs encourage rigid and fragile identities
©
How Work Gets Done
In De-Jobbed Organizations
• People do the work that needs doing
• Assignments replace jobs
• Hiring is done differently… if at all
• Job descriptions are replaced by agreed-on
out
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