初级商务英语听说学生用书课件何芳 吴立高ISBN 9787566306340 PPTunit 12 Socializing.pptVIP

Unit 12 Socializing In this unit we will talk about appropriate ways to receive your clients getting to know your clients making a sound invitation and getting on with your clients Starting-up Receiving Your Clients Getting to Know Your Clients Inviting Your Client to Dinner/Parties/Karaoke 1Startingup A Listen to the short passage and decide whether the following statements are true or false by putting a tick (√) in the correct box. B Discuss the following questions in pairs: 1) Do you invite your clients to your home? 2) Do you find restaurants a better choice if you would like to show hospitality to your clients? Why or why not? 3) Besides inviting your clients to have meals, what else do you know about socializing with clients? 2 Receiving Your Clients Every time you meet a new client, you are influencing your client’s image of your company, department, or office. You should work to make your client feel at home—the impression will make your client want to come back again. 2.1 Peter is at Shanghai Airport to receive his client, Mr. Ford, from Britain. A Listen to the dialogue and fill in the blanks. B Work with your partner and role-play the above dialogue; pay attention to the words that you’ve filled in. 2.2 Mr. Harris is receiving Mr. Sakai, a Japanese client, in his company. A Listen to their dialogue and decide whether the following statements are true or false by putting a tick (√) in the correct box. B Listen to this dialogue again and find out the missing parts of the following sentences. 2.3 Listen to the following dialogue and find out what’s been offered to the client when his appointment with Mr. Brown is delayed. 2.4 Make a discussion with your partner and find out the possible treatments to receive a new client in the following situations: A When your client comes from another country and he is very important. B When your client is kept waiting for his/her first appointment with your company. 3 Getting to Know Your Clients