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Unit 16 Business Culture In this unit we will talk about business cultures in different countries/regions specific business rules/customs basic business dining etiquette Starting-up General Discussions on Business Cultures Specific Discussions in the Work Place Spotlighting Business Dining Etiquette 1Startingup Do you have good cross-cultural skills? When you meet someone for the first time, what should you do? Here is a small quiz to test your cross-cultural knowledge. Discuss them with your partners and help each other to decide whether the following statements are true or false by putting a tick (√) in the correct box. 2 General Discussions on Business Cultures Business today is international. Never take anything for granted when you’re doing business in a foreign country. Remember, your foreign clients can be discouraged if you overlook some simple but important cultural differences. So, to help you get into good contact with your clients, it is necessary to learn some basic business customs in different countries/regions. 2.1Here are two business travelers in an interview — Rob and Kate, talking about things they did wrong when on business abroad. A Listen to the first part of the interview. Try to get as much information as possible and then match the persons in Column A with the deeds in Column B. B Listen to the second part of the interview. Try to get as much information as possible and then match the persons in Column A with the deeds in Column B. C Listen to the whole interview once more and then match the advice they give on the left with the countries/regions on the right. D Work in pairs and share what you have learned from this passage about business cultures in different countries. 2.2Two colleagues are talking about some “dos” and “don’ts” about business culture when doing business in Malaysia, China and Cuba. A Listen and check what each conversation is about by putting a tick(√) in the corresponding box B Listen again. How do pe
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