饭店英语 教学课件 ppt 作者 李佳 主编chamberservices.pptVIP

1. C=Clerk G=Guest C: ________________. May I come in? G: Come in, please. C: ___________, sir and madam. ________________________________? G: Oh, we are expecting some friends. _____________________________? C: Certainly, sir, but it is 9 o’clock, and I go off at 10:00 p.m. ______________ if I returned at 9:45? G: Well, I’m not sure. They may be a little late. C: ____________, sir. Just put out the “Do Not Disturb” sign, and if I see it, I won’t knock again. G: Then we don’t get the turn-down service? Role play Situation 1: The room attendant comes to the room. She/he finds out if the cl