酒店实用英语课件冯岩岩 ISBN9787811347845 PPTunit 12.pptVIP

Sub-module 12 Taking Orders “工学结合新思维”高职高专财经类十二五规划系列教材 Professional Competence Contents Job Knowledge and Experience When you offer the order-taking services to the diners, the following points for attention should be taken into consideration: The menu should be handed to ladies, superiors and guest of honor first; You should consciously set aside some time to the diners for reading the menu and choosing the dishes before they order foods; It’s wise for you to take the opportunity of taking orders to recommend your guests some dishes, such as chef’s recommendation, today’s special, house specials and so on; Job Knowledge and Experience Instead of recommending pricy dishes merely, you should take full account of your guests’ preferences and taboos; If the guests order the dish that will take much time to be cooked, you should let them know the expected time of offer to avoid misunderstanding; After the diners order what they want, it is regular for you to repeat what you’ve recorded to get their confirmation. Sample Cases Case 1 1. Would you like Table D’hote or A La Carte? 您想选套餐还是零点？ 2. We have a daily chef’s special of crisp fried sliced garoupa. 我们今天的厨师推荐菜是酥炸鱼条。 3. I’ll say. That’s the dish. 我同意。那就是它了。 4. There are pan-fried prawns balls and stir-fried shredded squid. 我们这里有干煎大虾球和炒鱿鱼丝。 5. They’ll be ready straight away. 很快就做好。 Sample Cases Case 2 1. Of course, I will wholeheartedly serve you! 当然，竭诚为您服务！ 2. Yes, as Sichuan hotpot does, many Sichuan dishes are highly spiced and peppery. So it is often said that numbing, hot spices are the main characteristics of the Sichuan cuisine. 对，和四川火锅一样，许多川菜都是非常辛辣的。所以人们常说，川菜的最主要特点就是麻和辣。 3. Chefs blend many spices together to create various flavors, including hot and sour sauce, tasty fish-flavored sauce, numbingly spicy sauce and smoked flavor sauce. 厨师们将多种调味料混合在一起就创造出各种不同的风味，其中包括酸辣味、鱼香味、麻辣味和烟熏味等。 4. Chefs slice cooked beef and oxen entrails, place them on a plate and add a numbingly spicy sauce. 厨师先将牛