防误措施培训教案.pptVIP

MISTAKE-PROOFING防误措施 ACE Elements ACE 内容 ACE Elements ACE 内容 Benefits of Mistake-Proofing防误措施的好处 Increase profitability by eliminating inadvertent mistakes 消除无谓的错误可增加利润率 Increase productivity by reducing wasted time 减少浪费的时间可提高生产力 Improve customer satisfaction and quality by eliminating escapes 消除逃脱可提高客户满意度和质量 Increase reliability by continuously improving products, services or processes 不断改进产品、服务或程序可提高信誉 Mistakes vs. Defects 错误vs 过失 They are not the same thing! Mistakes Cause Defects. 他们是不同的！ 错误导致过失 Most Common Mistakes最常见的错误 Misunderstanding requirements