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PAGE / NUMPAGES HANDLING OBJECTIONS Learning Objectives Able to identify different kinds of objections. Learn how to use handling objections process in daily selling个人收集整理 勿做商业用途 What is Objection? It may be treated as a concern, reason, or argument towards a plan or idea.个人收集整理 勿做商业用途 Objection is part of the Selling Process。 it only reflects customer’s concern or current limitation, which needed to be resolved before making a decision. Objection can also express as personal need – go to be listened to。 to be given face.个人收集整理 勿做商业用途 There are two main ways to deal with objections. One