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Mei Wa Esther Woo University of Hong Kong Libraries HR challenges for modern academic libraries 现代学术图书馆的人力资源挑战 Elements of performance: Skills, knowledge and talents 绩效的元素: 技术、知识与才能 Future academic librarians: What the employers and employees are looking for? 未来的学术图书馆馆员: 雇主和雇员想要什么? Recruitment and retention 招聘与挽留 Greatest retirement waves of baby boomers (45% will retire between 2010 and 2020 in US) 婴儿潮一代大量退休(美国45% 在2010至2020间退休) Knowledge economy and fast-changing world: People makes the difference 知识型经济和高速变化的世界：成败在于人才 More job opportunities for MLIS and university graduates图书馆学硕士和大学毕业生有更多工作机会 Global quest for human resources: How to attract and keep Gen X and Millennials 全球也在争夺人才：如何吸引和挽留X世代和千禧人 HR Reform and Budget Cut: More responsibility for management 人力资源改革和削减预算：管理层责任更多 Tapping talents from existing staff 利用现有员工的才能 Evolving needs of libraries: Identify new skills, knowledge and talents required for growing numbers of electronic-related or specialized positions 图书馆的需要在演变中：为不断增加的电子或专门职位确定所需的新技术，知识和才能 People don’t change that much: Don’t waste time trying to put in what was left out, try to draw out what was left in 人不会改变很多：不要浪费时间添加那些或缺的东西，尝试找出没有发挥的 Gallup surveyed over a million employees and 80,000 managers in 25 years 根据盖洛普在25年内调查一百万个雇员和80,000个经理 Talented employees need GREAT MANAGERS 有出色的经理，就有才华出众的雇员 Greatest managers find and keep talented employees by using revolutionary wisdom 最出色的经理用反传统的智慧寻找和留住有才华的雇员 Conventional Wisdom 传统智慧 Select a person…based on his experience, intelligence and determination 挑选员工……视乎其经验、智力和决心 Set expectations…by defining the right steps 设定期望……界定正确步骤 Motivate the person…by helping him identify and overcome his weaknesses 激励员工……帮助他找出并克服缺点 Develop the person…by helping him learn and get promoted 栽培员工……协助他学习和得到晋升 Select for talent 用人唯才: Not simply experience, intelligence, or determination. 不是单看经验，智力或决心 Define the right outcomes 界定所需成果: Not the right steps 不是在乎步骤 Focus on strengths 着眼于强项: Not on weaknesses 不是缺点 Find the right fit 寻找