UCLA MEDICAL CENTER加州大学洛杉矶分校医疗中心.docVIP

PAGE 23 PAGE 1 July, 2003 UCLA Healthcare Neuropsychiatric Hospital Self–Study Orientation Guide and Staff Information Handbook TABLE OF CONTENTS Chapter One: Overview Mission 3 Vision 3 Values 3 Leadership 3 Chapter Two: Medical Center Plans, Programs and Initiatives Plans Staff Education Plan 3 Information Management Plan 4 c) Institutional Plan for the Provision of Patient Care 4 Programs and Initiatives Performance Improvement 4 Patient and Family Education 5 Patients’ Evaluation of Performance 5 Chapter Three: Key Medical Center Policies and Highlights 1. Patient Rights and Responsibilities 5 Code of Ethics 6 Corporate Compliance 6 Patient Confidentiality 6 Advance Healthcare Directives 7 Pain Management 8 Staff Rights 8 Abuse Recognition and Reporting 9 Research Involving Medical Center Patients 10 Chapter Four: Age Specific Guidelines for Patient Care Neonates 11 Infants 11 Pediatrics 11 Adolescents 11 Adults 11 Geriatrics 11 Chapter Five: Environment of Care Emergency Management 11 Fire Safety 13 Hazardous Materials 14 Safety and Body Mechanics 15 Security 17 Utilities 17 Medical Equipment 18 Social Environment 19 Chapter Six: Patient Safety Patient Safety Overview 19 Event Reporting 20 Medication Use 21 Medical Gas Safety 22 Bed Rails 22 Infection Control 23 Post Test 24 REVISED July, 2003 Chapter One: Overview UCLA Neuropsychiatric Hospital (NPH) is a 136 bed acute psychiatric hospital with outpatient services located in 300 Medical