毕博-知识管理全面方案培训—Codification_vs_Personalisation.pptVIP

;Two KM-Paradigms: How consulting companies manage their knowledge;When to choose which strategy?;Combination of codification and personalization;T-Shaped Management;Human Portals;Communities of Practice;Debriefings / Project Reviews;Knowledge Fair;Business Case;goals: competitive advantage from KM portfolio: selling standard products to original equipment manufacturers selling highly specific solutions to end customers challenges: hardly any exchange of information/knowledge between HQ and branches hardly any exchange of information / knowledge between sales and research / development; T