ebay调查问卷内容12.9.doc

Questionnaire Thank you for taking time to complete this questionnaire on ever-pretty. Your participation in this is much appreciated. All of your details will not be passed on to any third party. After you finish you will get chance to join in lucky draw activities, and win the big prize! Part One: Identity Please supply the following details of your information: Customer Category: □Wholesale Member □Retail Member □Non-registered Member Gender: □Male □Female Age: □15-25 □26-35 □36-45 □Above?46 Career: User ID: Telephone: Email address: Part Two： 1. Do you have any online shopping experience? Yes No Would you find it’s difficult to buy a dress on line? Yes No What’s the reason that makes it’s difficult to purchase a dress online? (multiple choice) Worry about personal privacy Worry about security of payment Worry about the dress quality Worry that the size does not fit The shopping process troublesome Price is not cheap Long delivery period and costly postage Hard to return Customer service Other _____ What’s your most caring information when you are doing shopping online? Detailed description about dress Dress photo Size chart Dress price Other_________ What information in our store you found most difficult to find out? Detailed description about dress Dress photo Size chart Dress price Other_________ Which fator will influence your online shopping decision? (multiple choice) Shopping store`s reputation and rank Beautiful dress photo Customer service Item price Return policy Other customer’s evaluation Origin country and delivery time Purchasing habit Other_____ 7. Which kind of packaging form do you prefer? Economic and simple Medium cost and good looking High end delicate packaging Other_______ 8. What’s the longest shipping period you could accept? Within 1 week 1—2 week 2—4 week 4—6 week 6—8 week 8—12 week Shipping period doesn’t matter much, goods ok is the most important 9. Would you like to pay more for better products and service? Pr