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1. It is best way to receive the business card with _________ when making presentation.
A. the right hand B. the left hand C. both hands D. the right or left hand
2. Never carry your business cards, or place another person’s business card in a _________
pocket.
A. right B. left C. front D. back
3. A welcoming packet of information should be given to _________ of the visiting group at the
welcoming ceremony.
A. the director B. all members C. the general manager D. the president
4. Person who usually welcomes and helps visitors and answers the telephone in an organization
is known as a _________.
A. receptionist B. doorman C. security guard D. cashier
5. We would like to _________ you a discount _________ 5%, if your order exceeds
USD$1,000.
A. give/ to B. allow/of C. allow/ to D. give/of
6. There are different ways to use the fork and the knife. What is the “continental ”style of
dinning?
A) The knife and the fork are switched.
B) The fork is laid down; and the knife is put ahead.
C) The fork is switched back to the right hand.
D) The knife and the fork are never switched.
7. In a formal business meal it ’s very significant to keep table manners. Which of the followings
cannot be accepted ?
A. Keep your cell phone on.
B. Leave the table during a meal in an emergency after excuse yourself.
C. Ask a person closest to an item that you cannot reach.
D. Say “No, thank you ” when you prefer not to eat something.
8. Which way to eat bread is proper when you have a very normal business meal?
A. Put it in the soup, then eat it with knife.
B. Using the knife to cut it.
C. Using the table utensils to eat it.
D. Using fingers to break it.
9. At business cocktail receptions, you shou
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