专业英语自考试题.docVIP

. 浙江省2007年10月高等教育自学考试 专业英语试题 课程代码：00196 一、Choose the best answer for each question (15 points, 1 point for each item) 从下列各答题的四个选项中选出一个最佳答案，填在其答题的空格内。（每小题1分，共15分） 1. The contemporary approaches to management include the following EXCEPT______. A. quality management B. system theory C. organizational behavior D. contingency perspective 2. High-end as in “high-end office products” means______. A. complicated and sophisticated B. high-tech and state of art C. highly priced and charged D. appealing to sophisticated and discerning customers 3. Problem can be identified in organizational performance by comparing current performance against ______. A. desired state B. past performance C. others’ performance D. expected performance 4. “The corporate strategy of an organization is sometimes called its business portfolio.” The word portfolio here is closest in meaning to ______. A. collection B. group C. case D. profile 5. Which of the following statements is NOT true? ______ A. all leaders have a vision B. leaders lead people, not the other way round C. the word vision is only recently used D. for some, no vision, no business 6. A well-designed job according to Hackman and Oldham in Lesson Six should have the following dimensions EXCEPT ______. A. skills B. identity C. significance D. automation 7. The following are the main components of communication process EXCEPT ______. A. sender and receiver B. message C. channel D. noise 8. The major difference between restaurants and catering business in their ways of operation is ______. A. the kind of food B. the premise of business C. the type of service D. the location of service 9. Large hotels and small hotels may differ in the following areas EXCEPT ______. A. the number of units offered B. the basic functions served C. the size of executive staff D. the number of department heads 10. Which of the following statements about travel agents is NOT true?______ A. travel agents bring together suppliers and tou