领导力跟管理-slide1资料教材.pptVIP

Management Styles管理方式 Principles of success 成功的原则 Management Styles管理方式 Golden Rule: 黄金法则： “Success is the maximum utilisation of the resources you do have” “成功就是最大化地利用你所拥有的资源” People need: 人们需要： Predictable structures 可预测的结构 Lines of accountability 行业范围 Areas of responsibility 责任范围 Types of Authority权威的分类 Delegated Authority 授予的权力 Prescribed by place in organisation – easy to abuse therefore de-motivate 由组织内的位置所决定－容易滥用，从而起到消极作用 Personal Authority 个人威信 Earned through consistent behaviour towards other people – takes time but repays handsomely 通过连贯一致的待人方式而赢得——需要花费时间，但有优厚的回报 Types of Leadership领导地位的分类 Leadership by Demand 命令型领导 Often linked to delegated authority – can cause ‘leader’ to be the issue – not the tasks 通常与授予的权力联系在一起——最终归结为“领导者”，而非任务 Leadership by Consent 同意型领导 Often linked to personal authority – creates collective ownership of tasks 通常与个人威信联系在一起——最终体现在集体承担任务上。 Manager Tasks and Roles管理者的任务和角色 Responsibility for effectiveness 对有效性负责 Balance competing goals 平衡竞争目标 Control use of resources 控制资源的使用 Establish priorities 制订优先次序 Communicator 沟通者 Mediator of disputes 争议调解人 Politician promoting compromise 推动和解的政治家 Diplomat representing organisation 代表组织的外交家 Manager Skills管理者的技巧 Technical Skills 技术技巧 Using tools, procedures and techniques 使用工具、程序和方法 Human Skills 人事技巧 Understanding and motivating people 理解并激励人们 Conceptual Skills 概念性技巧 Coordination, integration, long-term decisions implications 协调、整合、长期决策的意义。 Interpersonal Roles人际角色 Figurehead 形象代表者 Ceremonial, media, visitors, events 礼仪、媒体、访问者、活动 Leader 领导者 Hiring, training, motivating 招聘、培训、激励 Liaison 联络者 With other organisations etc. 与其它组织联络 Informational 资讯 Cascading, monitoring, spokesperson 传播、监督、发言人 Decisional Roles决策角色 Entrepreneur 创业家 Creating/shaping/launching new ideas 创建/形成/实施新的思路 Crisis Control 危机控制 Disputes, emergencies 争议、紧急情况 Resource allocation 资源分配 Negotiator 谈判者 Contracts, grants, p