精益领导力资料教材.pptVIP

Identify Waste 发现浪费 LEAN 精益 Definition of Waste 什么是浪费 Waste is anything other than the minimum amount of equipment, materials, parts, space,and worker’s time which are absolutely essential to add value to the product. 给产品增值的机器、原料、部件、空间、工时，以外 的任何非增值的东西都叫做浪费。 Shoichiro Toyota President Toyota Example Practice -- Discussion – 例子 实践 --讨论-- What percentage of a value stream do you think would be non-value added activity? 价值流中有多少百分比是非增值工作？ LEAN 精益 Overproduction 生产过剩 Waiting 等待 Transportation 运输 Excess Motion 无价值活动 Injuries 工伤 Inadequate procedures / methods (processing waste) 程序/方法不恰当 Unplanned Activities (processing waste) 工作无计划 Inventory 库存 Poor Communication 沟通不畅 Defects (not meeting customer requirements) 缺陷率（未符合客户要求） Variation 变异 Baxter 11 Wastes LEAN 精益 LEAN starts with customer service and ends with customer service. We have to answer the following question, “How can I please my customers by delivering to them exactly what they want, exactly when they want it, in the right quantity and in the right quality at the lowest possible cost ?” 精益，一切都是为了客户. 我们必须回答一个问题: “ 我们如何让客户满意,准时准确地交付给客服高质量低成本的货物.” LEAN 精益 “Don’t tell them how to do it! Just teach them the principles of LEAN, challenge them, and let them do it.” John Miller – Gemba Research “不要告诉他们如何去做! 教给他们精益的方法, 挑战他们 让他们自己去做. ” LEAN 精益 ? ….. By learning you will teach ; by teaching you will learn. (Latin Proverb). 寓教于学. LEAN 精益 LEAN Leadership 精益领导力 Quality Leadership Process Business Excellence Model 业务卓越模型 Value Streams / Key Metrics / Lean Physics Lean Six Sigma Resource Deployment Total Employee Involvement Improvement Opportunity Identification and Prioritization Strategic Challenges Key Factors 6s Kaizen Lean Tangible, Verifiable Results Strategic Objectives A S SE S S A L I G N I N T E G R A T E Baxter Business Excellence Mode