图书馆绩效管理之发展研究报告.pptVIP

圖書館績效管理之發展;;目標Objective;構面、指標與量項;績效評估指標的類型;服務評量與效率評量;Input;從Output到Outcome;大學圖書館;ACRL的績效評量指標;標竿;大學圖書館標準之評鑑指標;Adequacy of Building and Equipment Access and Availability of the Collection Preservation and Conservation Resource Usage Adequacy of Service;公共圖書館;DIMENSION1Traditional Use Statistics;Dimension2Review Internal Processes;Dimension3Community;Dimension 4Access to Materials/Information;Dimension5Physical Facilities;Dimension6Boundary Spanning;Dimension7Services Offered;Dimension8Service to special groups;International Performance Standards;ISO 11620;;;從供給面來看（供給需求）;圖書館是服務組織;從需求面來看（