统计基础知识第一讲-公开课件（设计）.pptVIP

* Example #1 is for a 1 sided spec. In order to determine the Z value or the # of std. deviations between the mean and the spec limit I need to calculate Z by taking the (spec. - mean)/std. deviation. If I want the proportion defective or the # of calls that will take more than 7 min. to be answered I look up 0.97 (the Z value) on the normal table. If I want DPMO I multiply the probability of a defect or the proportion defective by 1,000,000 opportunities. The gray shaded area represents the proportion of defectives or calls w/greater than 7 min. response time. * Here I look unde