如何有效跟进客户培训课件.ppt

;询盘分类; *** 带图片询盘--- 一定要想方设法让客人寄原样过来，成功率较高！ ***有效询盘也可能是一句简单的话。 Can you give me more information about your product?;询盘回复;对客户的任何信息要及时响应并回复； 对客户的回复不能是简单的一问一答，要尽可能全面、周到。 表示合作的诚意 --- 语气，专业化建议等 新询盘问客人更多信息 Glad to receive your inquiry. Wish you XXX To provide you a good quotation, we need to confirm the following details, 1. 2. 3...... Detailed information will be sent to you the moment we get your confirmation. 或者Best price will be sent to you the moment we get your?more detailed information. Thanks for your time. 要图片等更多细节 Do you have picture or interest