项目经理教程第四周.pptxVIP

Project Management4. Managing Project Change;Week 4;Managing project change;In;There are;Change Control;Change Control;You had a plan;Now things are changing;What are you going to do?;What are ____________ going to do?;2% requirements creep per month (www.IAG.biz, 2008);baseline;Measure change against your baseline;Control the change with a process;Communicate, always communicate; What’s the value of the change? /photos/noahwesley/120499365/ ;The other type of change;Change management;PeopleChange management;/photos/hlthenvt/401556761/sizes/l/ ;;/photos/hotteaapparel/2196486642/ ;Timing is everything;Volume of change;/wiki/Technological_singularity ;Why change?;Responses to change;;; John Kotter’s 8 steps Establish a sense of urgency Create a coalition Develop a clear vision Share the vision Empower people to clear obstacles Secure short-term wins Consolidate and keep moving Anchor the change ;Invite people to participate;Customers who get a chance to complain and are then satisfied are more loyal than customers who have never had a problem.;resistance;culture;Figure 1.3 Organisational cultures (Cadle Yates, 2005, p7);Figure 1.4 Sociability/solidarity matrix (Cadle Yates, 2005, p9);Figure 3.7 Key dimensions defining and organizations culture (Gray Larson, 2006, p74);Figure 3.9 Cultural dimensions of and organization supportive of project management (Gray Larson, 2006, p76).;The pm as a change agent;Project success depends on change ;;aabbcc;adkar;10steps;Kotter’s 8 steps;Successful projects have planned for change;Someone is accountable for change management;;/photos/jsome1/477085398/ ;BetterP