实用商务英语讲义.docVIP

1 第一部分： 基本礼貌用语1 May I...,please? May I have your name,please? May I have your phone number,please? May I have your cell/mobile phone number,please? May I have your contact number,please? Cell phone number is preferable/better. May I have your business card,please? May I help you? May I have your product catalog,please? May I have a detailed introduction of X1,please? Excuse me, may I have a word with you? May I have your attention,please? May I have your a opinion,please? 电话 Greeting Good morning,ABC Company,Susan speaking. May I help you? You could contact me at... be interested in sth. Ok,Mr.Smith,Im sending it to you. Conversation: A: Morning , ABC company. Susan speaking. May I help you? B: Hi,this is the buyer of XYZ Company. [Are you available to talk now?] A: We are very interested in your X series May I have your product catelog,please? B：Sure, definitely. A: May I have your name and contact number,please? Cell phone number is preferable/better. B: Sure,my name is Join Smith. You could contact me at 138 123 1234, or john.2 第一部分： 基本礼貌2： 让某人做某事。 Would you please...? May I ...? Would you please take a seat? Are you available to talk now? convenient May I see you in my office please? Its regarding Project A. Hows business? Pretty good. Iv been following up with the project. Everything is on schedule. Would you please keep me updated on the project and circulated all the documents with people concerned? May I verify all the documents with your assistant this morning before circulating? Key Statments: Would you please.... Conversation: A: Good morning, Annie speaking. B: Hi, Annie, This is Alex, Are you available to talk now? convenient A: Yes,sure. B: Ok, May I see you in my office,please? （Would you please come to my office?） Its regarding Project A. A: Ok, Ill be there in the minuts. B: Hows b