旅游饭店职业英语.pptxVIP

旅 游 饭 店职 业 英 语初 级Unit Two Front Office前 厅 服 务Lesson 3，4，5Lesson 3What Kind of Room Would You Like 您想预定什么样的房间Key Words： reservation预 定（n.） reserve预 定（v.） double双人的 single单人的 September九 月 intend打 算 prefer喜 欢 stay停 留 confirmation确 认 book预 定 bath浴 室 New York纽 约Talking to the Guest情 景 会 话ONEClerk: D Guest: GC: Good morning. Beijing Hotel. Room Reservation. Can I help you?G: Yes, I’d like to reserve a room for September 20th and 21st, please.C: What kind of room would you like, a double or a single room?G: A double room.C: Wait a moment, please, Sir. TWOC: China World Hotel. May I help you?G: I’m calling from New York. I’d like to make a reservation.C: Yes, Madam. What kind of room do you prefer?G: I need a single room with bath.C: How many nights will you stay?G: From May 12th to 18th, that’s seven days in all.C: Ok. I’ll send you the confirmation letter.G: Thank you very much.C: It’s my pleasure. We look forward to your coming.Wait a moment，please.请稍等. 类似的说法: Wait a minute/ second ，please.In all.总共,总计 Example: That’s 7 yuan in all.I’ll send you the confirmation letter . 我会给您发确认函.--- We look forward to your coming. 我们盼着您的到来. --- I’m looking forward to your letter. 盼望收到您的来信.Notes：Your Turn to Try NowListen to the words and repeat:book预定room房间suite套房presidential suite总统套房double bed双人床single room单人间triple room三人间reservation预定double room双人间standard room标准间Do you know this?Twin-bed room双床间（标准间）Double room双人间 （大床房） Listen to the sentences, repeat and translate:What type of room do you want?I’d like to book a single room with bath.How many nights are you going to stay?How many nights will you need the room?We look forward to your arrival.Listen and complete the dialogues:C: Good morning, Friendship Hotel. Room reservation. . G: Yes, for next Sunday. C: . G: A single room with double beds. C: . 2. C: Good afternoon, sir. . G: Good afternoon. I’m calling from America. . C: . G: I’d like to reserve a double room. C: . G： I’d like it from august 1