与UA交涉过程及心得.pptVIP

文库专用 與UA交涉過程及心得 博士班90級林大溢報告 與UA交涉經過 By phones: Sep.9 : Reconfirmed the flight on Sep.11 Sep.11 : Booked the flight on Sep.13 Sep.12 : Booked the flight on Sep.14 Went to Boston downtown office of UA Sep.13 : Divided into two departure date, on Sep.19/20 Sep.14 : Tried to regroup , but it’s closed Went to UA counter in Logan international airport Sep.15 : Tried to reschedule, but no better solutions By phones: Sep.17 and 18: Reconfirmed the flight on Sep.19/20 與UA交涉心得 Provide new specific 24-hours hot lines (1)List of passengers on the UA175 and UA93 (2)Domestic reservation and reconfirmation (