上海海事大学管理学原理英文版PPT第四章.pptVIP

1–* Efficiency Index Brain Storming Nominal Group Technique Delphi Technique Amount of Solutions Mid High High Quality of Solutions Mid High High Cost Low Low Low Decision making speed Mid Mid Low Human relationship conflict Low Mid Low Teamwork High Mid Low Group Decision Making Methods 1–* K A Types of Decisions C Understand Administrative decision making model How to conquer cognitive biases? How to make appropriate group decision? Summary and review Decision Making Process Cognitive biases Compare Advantage and disadvantage of Group Decision Making * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * The Manager as a Decision Maker Steps in Decision Making Process ？ The Nature of Managerial Decision Making ？ Cognitive Biases and Decision Making ？ Group Decision ？ Learning Objectives Steps in Decision Making Process ？ The Nature of Managerial Decision Making ？ Cognitive Biases and Decision Making ？ Group Decision ？ Learning Objectives 1–* The Nature of Managerial Decision Making Decision making is a part of all managers’ job Process by which managers respond to opportunities and threats by analyzing options, and making decisions about goals and courses of action Decision : A choice made from available alternatives. Decision making: 1–* Response to Opportunities Response to Threats Types of Decision Making 1–* Types of Decision Making Non-Programmed Decision Making Programmed Decision Making Routine, almost automatic process There are rules and guidelines to follow Unusual situations that have not been often addressed. No rules to follow since the decision is new 1–* Examples of Managerial Decision-Making Situation Fast-food restaurant Type of Organization Programmed Decision Non-programmed Decision University Auto-maker Determine suppliers to be reordered Identify location for new franchise Decide if students meet graduation requirements Choose new academic programs Determine union employee pay rates Select new car design 1–* Managem