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Using instant messenger in the finance course 131 Managerial Finance Vol.34No.2,2008pp.131-138#Emerald Group Publishing Limited 0307-4358 DOI 10.1108/03074350810841312 Using instant messenger in the finance course Stuart Michelson Department of Finance,School of Business Administration,Stetson University, DeLand,Florida,USA,and Stanley D.Smith Department of Finance,University of Central Florida,Orlando,Florida,USA Abstract Purpose –New technologies have provided new tools we may use as finance professors to communicate with our students.Instant messaging (IMhas become a common communication tool in industry and among students.The purpose of this paper is to investigate the use of IM as a communication tool in finance courses. Design/methodology/approach –After reviewing the advantages and disadvantages of IM,the students were surveyed to determine how they viewed IM in comparison to other communication techniques. Findings –The paper finds that 50per cent or students use IM at any time (not just for class.The majority of the IM users,use it several times a day and have used it for two to three years.Only about 15.7per cent of our students have used IM for our classes.The range of IM usage in the classes is 7-25per cent.Of those students who have used IM for our courses,they have used it 2-5times during the semester and almost all students found it useful.Students were asked to rate various methods of professor/student communication.The students strongly like face-to-face communication,followed by (in order of preferenceemail,IM,and telephone.Students disagree with the statement that IM is a substitute for face-to-face interaction and agree that IM is a supplement to face-to-face interaction.Originality/value –The findings suggest ways to improve communications with students and other persons. Keywords Teaching,Communication,Communication technologies,Finance Paper type Research paper Introduction The internet has changed the way we,as finance instructors,conduct and