职场双语：老板听我说!员工最想表达4件事.pdfVIP

When it comes to the roles of the office, managers talk and employees listen. 每当谈论办公室地位的时候，总是经理侃侃而谈，而员工只能竖起耳朵听。 Right? 对吗？ In many situations, that’s true. Managers give instructions, provide coaching, and convey department and individual goals. 在很多情况下，这是对的。经理给予指令，对员工进行培训，还有传达部门和个人的 工作目标。 But listening as a manager is just as important. Listening is your key to finding out what makes your employees excited to come to work — or what is pushing them out the door. Listening reveals the truth behind your employees’ workloads, as well as what you can do to help them succeed. 但作为一名管理者，去听取他人的意见也是同样重要的。倾听员工意见是探寻员工工 作动力的关键——或者找出逼迫他们离开工作的原因。倾听意见可以了解员工工作量 背后的真实情况，以及你所能为他们事业成功给予的帮助。 So, I find it’s better to proactively listen to what your employees are saying — even if it involves a little detective work — so you can get to the bottom of it and better manage your team. Here are some key issues to listen for. 所以，笔者认为很应该听取员工的需求——即使这需要一点点的侦查工作——不过你 的确可以深入地了解员工的情况，从而有助更好地管理团队。下面这些就是员工最想 表达的想法，你应该重视。 1. “I’m bored” 1. “我累了。” It’s a risky move to come right out and tell your boss that you’re bored — at least, that’s how it can seem to employees who are worried about being marked for the next round of layoffs for not being a top-contributing employee. 直接告诉老板你很累的这一举动有点危险，不过至少，这反映了员工们有多么担心在 下一轮的解雇名单，而不是最佳员工的名单中榜上有名。 But employees who don’t have enough work or who arent being challenged can bring down the productivity and attitude of your entire group. Plus, bored employees are often unhappy — and consequently, are looking elsewhere to advance their career. 但是那些没有完成足够工作量，或没有感觉到工作的挑战的员工，有可能会把团队整 体的创造力水平和精神面貌拉低。再者，疲惫不堪的员工通常都惴惴不安——并且频 繁地寻找其他能够有助事业发展的渠道。 Listen for it 请倾听。 Bored employees are often the ones asking for more work. They want to know if there’s anything you — or anyone else on the team — needs help with. They’re not just trying to suck up or get in your good graces; they’re desperate for something to do. On the lightly more direct (and