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Chapter 1 Introduction to Management and Organizations
TRUE/FALSE QUESTIONS
A MANAGERS DILEMMA
1. Todays managers are just as likely to be women as they are men.
2. Management affects employee morale but not a companys financial performance.
WHO ARE MANAGERS?
3. In order to be considered a manager, an individual must coordinate the work of others.
4. Supervisors and foremen may both be considered first-line managers.
WHAT IS MANAGEMENT?
5. Effectiveness refers to the relationship between inputs and outputs.
6. Effectiveness is concerned with the means of getting things done, while efficiency is concerned with
the attainment of organizational goals.
7. A goal of efficiency is to minimize resource costs.
8. Efficiency is often referred to as “doing things right.”
9. Managers who are effective at meeting organizational goals always act efficiently.
WHAT DO MANAGERS DO?
10. The four contemporary functions of management are planning, organizing, leading, and controlling.
11. Determining who reports to whom is part of the controlling function of management.
12. Directing and motivating are part of the controlling function of management.
13. Fayols management functions are basically equivalent to Mintzbergs management roles.
14. The roles of figurehead, leader, and liaison are all interpersonal roles.
15. Disturbance handler is one of Mintzbergs interpersonal roles.
16. Mintzbergs informational management role involves receiving, collecting, and disseminating
information.
1
17. Mintzbergs resource allocation role is similar to Fayols planning function because it involves the
coordination of employees activities.
18. Resource allocation and disturbance handling are both considered decisional roles.
19. A finance manager who reads the Wall Street Journal on a regular basis would be performing the
figurehead role.
20. Katz found that managers needed three essential skills: technical, human,
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