民航空乘英语1.pptVIP

Unit Passenger Reception Verifying that first-aid kits and other emergency equipment, including fire extinguishers and oxygen bottles, are in working order. Welcoming passengers on board and directing them to their seats. Assisting passengers in placing carry-on luggage in overhead or under-seat storage. Determining special assistance needs of passengers such as small children, the elderly, or the disabled. Demonstrating safety procedures to passengers. Checking all passenger seat belts are secure prior to take-off. Making announcements on behalf of the pilot and answering passengers qu