酒店意外事件管理系统-流程图.pptxVIP

HIMS Hotel Incident Management System酒店意外事件管理系统;Objective目标; or ;DEFINITION 定 义 An incident that threatens human life, health, property or the environment, if not controlled, contained or eliminated immediately. 是指无法立即控制或消除的对人的生命、健康、财产或环境造成威胁的事件。 Characteristics 特征 Local effect – Usually confined to only a portion of the property 局部效应 – 通常只是影响到酒店的某一部分 Very limited casualties, if any 极少的人员伤亡 On-site or local resources are adequate to manage the problem 当地的现有资源足以解决该事件 Short term impact – issues can be resolved quickly and impact is not lasting