英语投诉信作文 课件.pptxVIP

;;;;;;;;;;范例一：（对于产品的投诉） (2008年湖北卷书面表达) 假设你是卜曼宜, 你购买了一部某外国公司生产的手机, 因有质量问题, 要求该公司更换。请根据下列要点, 用英文写一封电子邮件。 要点： 1. 问题：手机不响铃，不能发短信；该产品已售完，无法更换；型号新，无配件，无法维修。 2. 要求：公司应尽快予以更换。;注意: 1. 词数为100 左右； 2. 参考词汇：配件 spare part； 3. 电子邮件的开头和结尾已为你写好 （不计入你所写词数）。 Dear Sir, I am writing to you for the mobile phone of Dephone-S250 I bought on 20th Apr. 2008 at Tele Mall in Wuhan, P. R. China.__________________________________________ __________________________________________ Thank you for your consideration. Sincerely yours, Bu Manyi; I am writing to you to complain about my disappointment with the mobile phone I bought in your company. After using it for ten days, I found there was something wrong with the mobile phone. Arson The reason for my dissatisfaction is that it didn’t ring or send short messages. In addition, when I took it to the seller, I was told that all the phones of this model had been sold out and I had to wait at least three months for a new one. What’s worse, /What’s most unacceptable is that the repairman said that it was impossible to fix it out without the right spare parts. I was so desperate on hearing that. How can I wait that long? Therefore, I am eager to know whether you can send me a new one of the same model as soon as possible. I would appreciate it if you could take my complaint into consideration. I am looking forward to your early reply. ;（对于产品的投诉） 1.I‘m writing to you about____(产品） that I bought ____(时间，地点） 2.It didnt work. 3.It wasted my time/money.(made headache) 4.I hope that you give my money back.(change to a new one ,repair quickly);;;;Dear_______, 　　 ① I am_______ (自我介绍). ② I am writing to complain(抱怨) about/make a complaint about _____________(投诉内容). 　　 ③ The reason for my dissatisfaction is ________(总体介绍). ④ In the first place,_________________ (抱怨的第一个方面). ⑤ In addition, ______________________ (抱怨的第二个方面). ⑥ What’s worse,/Worse still, /Wha