海外KD工厂索赔业务培训教程.ppt

GEELY 海外KD工厂索赔业务 培训教程 The Training Course on Claim Business in Overseas kD Plants 上海吉利美嘉峰国际贸易股份有限公司 制造技术部 Manufacturing Technology Dept Geely International Corporation 2013年8月2日 2 August 2013  GEELY 月录 Contents 海外工厂索赔业务简介 Brief introduction on Claim Business in Overseas KD Plant KD质量信息流程的操作 Operation of Kd quality information flow 三.现场索赔确认单的制作 Making out the claim form of on-site confirmation  GEELY 海外K工厂索赔业务的介绍 Brief introduction on claim Business in overseas Kd plants 索赔业务术语 The terms related to KD parts claim ◆物料索赔:指甲方按销售合同规定所提供的KD产品,在运抵乙方指定的地 点后,在开箱验货、生产组装及调试过程中,因甲方原因,出现漏发或错 发的物料损坏或报废、Ⅻ物料功能不全或功能丧失等质量事件,乙方因维 护生产需要而向甲方提出补偿物料损失的索赔要求,甲方根据协议规定, 满足乙方索赔要求的过程 Q Parts claim: Parts claim refers to the process that after party a has shipped the KD parts supplied by party a as per the sales Contract to the place designated by Party B, there are to be found, due to party as reason, the issues such as parts being short-delivered or del ng or quality d or to be functioning adequately or losing function in the process of unpacking to inspect, assembling and rectification, and then Party b lodges the claim against Party a for compensating the losses in materials so as to meet the needs of production and Party a honors the claim raised by party b as per agreement  GEELY 海外K工厂索赔业务的介绍 Brief introduction on claim Business in overseas Kd plants 1、索赔业务术语 The terms related to KD parts claim ◆修复索赔:指因甲方责任造成并经甲方确认可修复的物料,在KD工厂由乙 方修复后,乙方向甲方提出修复费用的索赔要求。 Q Rework claim: Rework claim refers to the claim raised by party b for ompensating the rework cost after the KD parts, whose quality problems are ascribed to Party a but are confirmed to be reworkable by party a(claims on the painting problems are limited to the damages caused during the process of transportation and packaging ) are reworked by party b in the KD Assembly Plant ◆订单号:一般指甲乙双方签署KD套件销售合同时的流水号,一般为6位阿拉 伯数字。 Q Order No. Order No refers to the serial number of the sales contract si