索赔英语对话.doc

A:李月明 B:马晓倩 B*:陈思佳 (After signature of the contract, the company A delivered the goods. But the company B file the claim against the company A. Therefore, one representative, Miss Li, from company A went to the country B for detail causes.) In the warehouse In the warehouse B: Good morning Miss .Li, nice to meet you. This is my assistant Miss. Chen . A: Nice to meet you, Miss. Ma and Miss .Chen . You said there is some problem in our goods. Can you explain it to me concretely? B: Yes. Your delivery has been satisfactory. We have little complain, yet there is still some disappointment that a number of bales were damaged. A: Im very sorry about that. Is that serious? B: Some were water-stained, and some soiled. I suppose you wont be convinced until you have seen it with your own eyes. My assistant Miss. Chen. will illustrate for you about the loss situation. B*:Miss. Li, we can go nearer to the bales for closer examination. (Packages are piled here and there.) (有人举着牌子，当作货物~_~+） B*:These bales do not appear to have been properly packed. They have become stained and sodden. A: But the goods were in good condition when shipped. B: However during the transportation the goods may suffer from the damage when the packing has flaws. And we have inquired into the causes. Closer inspection by the Lloyds Surveyor showed that there is some leakage. A: Just a minute, if you please, Mrs. Ma. Have your people in London discovered what were the exact causes of the leakage? The accident that goods was damaged on route happened for the first time. B: I am sorry I have to say ,thought it was on route, the result from packing problem. You may think it a singular case, yet the fact remains that this has made it necessary for us to file a claim on you. I have brought along with me the certificate issued by the Lloyds Surveyor. B*: According to the inspection by the surveyor ,the main result of the stain and sodden is rough packing .They were evidently broken through careless handling w