管理学组织文化和环境.pptVIP

管理學 第三章組織文化與環境 Organizational Culture and Environment One does not plan and then try to make the circumstances fit those plans One tries to make plans fill the circumstances General George Patton 交通大學任維亷教授  1. What is organizational culture? 交大?政大?TSMC? 2. What is environment? What is stakeholders? 交大?政大?TSMC? 3. How culture affects managers? How employees learn culture? How the environment affects managers?  綱要 1.管理者∶全能( omnipotent)或象徵( symbolic 2.組織文化( culture) 3. Current organizational culture issues 4.組織環境( environment)  1. The Manager: Omnipotent or Symbolic? 1.全能觀點 2.象徵觀點 綜合觀點 真理在兩極端之間?  Omnipotent View of Management Managers are directly responsible for an organizations success or failure The quality of the organization is determined by the quality of its managers 討論:切腹下台’提頭來見 刻板印象’成功模式?  Symbolic view of management Much of an organization s success or failure is due to external forces outside of managers control The economy, governmental policies, technology, and the actions of previous managers *Managers Constraints: organizations internal and external environment  Parameters of managerial discretion *面對交警 英雄造時勢?順勢而為 Managerial Organizational Culture Organizations Environment Discretion  2.組織文化 1.定義( definition) 向度( dimensions), 衡量( measurement 2.起源,學習’影響 討論 1.人格特質( personality)之構面, 加g5p.308):情緒穩定’外向’開放’體諒’細心 2. OCA: organizational culture assessment, (reigle, 2003)  The organizations culture A system of shared meanings and common beliefs held by organizational members that determines, in a large degree, how they act towards each other. Implications: Culture is a perception, shared descriptive(evaluation) 討論:人人都是無價之寶!  台積經營理念 1.堅持高度職業道徳 2.專注於專業積體電路製造服務本業 3.放眼世界市場’國際化經營 4.注意長期策略’追求永續經營 5.客戶是我們的夥伴 6.品質·7.創新,8.工作環境,9.管理模式 10.兼顧員工股東,回債社會