酒店文职人员英文.docxVIP

HOTEL CLERK Sandy Lin 15/F ,TOWER2 ,BRIGHT CHINA,BUILDING1,BEIJING. OBJECTIVE: challenging in a hotel. SUMMARY OF QUALIFICATIONS: Developed interpersonal skills,having dealt with a diversity of clients,professionals and staff members. Detail-and goal-oriented. Function well in high-stress atmosphere. Knowledgeable on both EECO and APTEC computers systems. CAREER HISTORY 1992-Present THE OLIVER HOTEL,Whitewater ,KS Hotel Clerk Resolved guests needs.Controlled reservation input utilizing EECO computer system.Handled incoming calls.Maintained daily reports involving return guests , corporate accounts,and suite rentals.Inspected rooms. 1988-1991 WALDEN HOTEL,Walton,KS To contribute developed relations and administrative customer Clerk Hotel skills to a Trained personnel.Handled telephone,international fax and telex bookings.Maintained daily and monthly reports tracking demands and guaranteed no-show billing.Utilized APTEC computer for u t ting group booking and lists. 1986-1987 WALDEN HOTEL,Walton,KS Sales Associate Assisted customers.Maintained stock.Opened/closed shop.Tracked best selling novels,and made recommendations to customers. 1983-1985 BETHEL COLLEGE,North Newton,KS Secretary Responsible for general clerical duties.Resolved inquiries.Assisted in locating guest speakers. EDUCATION BETHANY COLLEGE,Lindsborg,KS Bachelor of Science;Sociology,1983 PREFERENCES Furnished upon request. Candidates customer relations and administrative skills,essential in the hotel/hospitality field,are emphasized throughout the resume. Education is de-emphasized because candidates work history is strong.