HND人力资源学习管理outcome2.docxVIP

WORD格式 Individual Report F84T34 Managing People and Organisations Outcome 2 NAME: SCN: CLASS: 专业资料整理 WORD格式 Contents Introduction 3 Section1: Content and Process Theory within Application 3 Section 2: Methods improving job performance 4 Section 3a: Importance of Teamwork 5 Section 3b: Three factors affecting team cohesiveness and performance..5 Conclusion 6 Reference 6 2 专业资料整理 WORD格式 Introduction Three points in this report. Using the Maslow ’ s theory analysis-la hoteltheShangriin the case. The benefits of expectancy theory. Combining with case write five ways to improve performance. The content of the final includes Belbin-team roles and contribution and three factors influencing of team cohesion. The following is the main content of the paper. Section1: Content and Process Theory within Application Maslow’ stheory: Maslow’ stheory is put forward by Maslow in the mid -1950s. Maslow describes the human needs into the same pyramid from low to high level be divided into five kinds. The Shangri- La Hotel ’ s kitchen staff are analyzes and bases on an analysis of Maslow ’ s theory. Basic and physiologicalneeds: The kitchen staff have physiological needs. So the Shangri-La Hotel mast offers kitchen staff food and shelter. The Shangri-La Hotel promises kitchen staff the satisfaction of physiological needs. Kitchen staff will definitely work hard. Safety and security needs: The kitchen staff have safety and security needs. The Shangri-La Hotel must provide insurance for kitchen staff personal safety. Shangri- La links with insurance companies and insurance companies provide kitchen staff insurance. Social needs: Kitchen staff maintains kitchen ’ regulars operation. Kitchen staff are important part in kitchen. Kitchen staff hard work in the kitchen, has is able to realize self-value. Ego needs: Craig is a sous chef but he does not respect the views of his employees. Craig is not to given the ego of kitchen staff. Kitchen staff want respect, so Craig mast