酒店专业英语 任务3.1.2开夜床服务 JDZYYY-03-312开夜床服务.ppt

酒店专业英语 Hospitality English 主讲人： Routine Services Task2 Turn Down Service 夜床检查表Turn-down Service List房号Room No.___________ 日期 Date.____________  区域Area 项目 Item 问题Defects 行动者Action by 床Bed 床垫弹簧垫床轮床头板装饰布床罩电话 Mattress Spring box Wheels Upholstery Bed spread Telephone 床头板床单床头灯枕头套 Bed head board Bed sheet Bedside lamp Pillow case 床裙圆珠笔床头柜灯罩 Bed skirting Ball-pen Beside table Lamp shade 便笺夹控制板电视遥控器 Note pad holder Control parcel TV remote control 卫生间Bathroom 门框浴缸毛巾 Door frame bathtub towel Vocabulary broom n. 扫帚 dustpan? n. 簸箕 bucket n. 桶，水桶 turn- down service 夜床服务 feather duster 羽毛掸帚；鸡毛帚 garbage bag 垃圾袋 plastic liner 塑料衬套 Vocabulary draw vt. 画；拉； curtain n. 窗帘 pillow n. 枕头 towel n. 毛巾 facilities n. (常用复) 设施 wardrobe n.衣橱、衣柜 nightstand n. 床头柜 Read the task Learn the task step by step Practice the task CONTENTS O N E Read the task Read the task Mary, a room attendant, comes into the guest room and offer the turn down service for the guest Mr. Smith. T W O Learn the task step by step Learn the task step by step 1. Knock at the door, enter guestroom and greet guest Good evening, sir. Room attendant. May I do the turn down service for you now? Good evening, Mr. Smith. I’m Troy, the room attendant. Could I do the turn down service? —————————————————————————————— 2.Explain the turn down service It means before the guest goes to bed at night, we s