国开大学商务英语答案.docxVIP

国 开 0 4 0 0 9 商 务 英 语 1 任 务 5 参 考 答 案 说明：如果课程题目是随机的，请按 CTRL+F 在题库中逐一搜索每一道题的答案题目 1：—Oh. But why didn ’t he just own up and tell someone — He was too scared that he would be fired, I suppose. ; You should have told him that earlier. ; So be careful with our job. 标准答案： He was too scared that he would be fired, I suppose. 题目 2：— I bet that Mike wished you had told him that earlier. — : We should also find what the customers think. ; So be careful with our job. ; Well, Mike isn ’ t a fool, he won ’nt. do that agai 标准答案： Well, Mike isn ’t a fool, he won ’t do that again. 题目 3：—Hello, David! I haven ’t heard from you for a long time. How have you been recently — Not bad, thank you. ; That ’ s ok. Long time no see. 标准答案： Not bad, thank you. 题目 4：We are entitled to cancel it if you fail to the contract. honor ; sign draw up 标准答案： honor 题目 5： improve your service, you need to make market surveys so as to know what your customers are thinking and demanding. : In order that So as to In order to 标准答案： In order to 题目 6：二、阅读理解：阅读下面的对话，选择合适的内容将对话补充完整。 CLERK: Hello, Big City Electricity, how may I help you today PETERS:_____. CLERK: May I have your account number PETERS: Certainly, it ’ s 4392107. CLERK: Thank you, is this Mr. Peters PETERS: Yes, this is Mr. Peters. CLERK: Thank you. What can I help you with PETERS: _____. CLERK: I ’ m sorry to hear that_____. PETERS: The bill is 300% higher than last month. CLERK: Terribly sorry for that. Let me ask you a few questions and then I do. PETERS: OK, Thank you for your help. CLERK: Of course, thank you for calling this to our attention. Now, how much do you usually pay for your electricity PETERS: I usually pay about $50 a month. CLERK: Thank you._____ PETERS: $200. I can ’ t understand why. CLERK: Yes, Mr. Peters. Was your usage different in any way PETERS: No, it was an average month. CLERK: I ’ m sorry there certainly seems to be a mistake. PETERS: Well, I ’ m happy you agree with me. CLERK: I ’ ll contact a service representative.