原创力文档民航乘务员与安全员专业英语_On-board_Medical_Service_Unit_7_Special_Situations_Topic_2_On-board_Medical_Service.pptxVIP
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CABINATTENDANTSPECIALTY空中乘务专业教学资源库Unit 7 Special SituationsTopic 2 On-board Medical Service Language Focus 飞机客舱内的医疗服务条件并不像地面医院一样设施齐全，如何利用有限的空间、有限的医务人员和有限的医务知识来应对突然受伤或生病的乘客是乘务员的职责。心脏病、孕妇早产、各种原因造成的窒息、飞机剧烈颠簸引起的人员伤害等任何突发性、对人身造成健康危害的状况都被定义为医务急症。如遇乘客医疗急症，机组应根据症状严重程度通过广播寻求有行医执照乘客的帮助。往往在专业志愿者的帮助下，急症乘客的状况会得到缓解，简单但正确的措施也可以为病人争取额外的时间。DialoguesDialogue OneCA1: What is going on here，sir？ PAX1: He is groaning with pain and he looks rather pale.CA1: What’s wrong with you, sir? Can I help you?PAX2: I have a pain in my chest and I fell difficult to breathe. CA1: Did you suffer from heart disease?PAX2: Yes, last year I got a heart attack.CA1: Wait a minute. I’ll find a doctor for you.(The flight attendant is making an announcement to find a doctor or nurse.）Ladies and gentlemen,May I have your attention, please? There is a sick passenger on board. If you are a doctor or a nurse on this flight, please contact any of our cabin attendants immediately by pressing the call button. Thank you!D: Hello, I am Jenny. I have been a doctor for more than twenty years. I’ll try my best to help you.CA1: Thank you. The sick passenger is in the front of the cabin. Come with me.D: Do you have any medicine with you?PAX2: Yes, it is in my handbag. Please help me take it out. It is a white bottle.CA1: OK. How many pills do you take each time?PAX2: Two pills.(The passenger has taken the pills.)CA1: How are you feeling now?PAX2: I am not feeling better.D: I’ll supply you oxygen immediately. Miss, please bring the oxygen bottle here quickly, we need to supply her oxygen.CA1: OK, here is the oxygen bottle.D: We need to let her lie down first, then loosen his tie and collar. Please adjust it in low flow. CA1: All right. I’ll follow you.D: Do you feel better?PAX2: Yes, much better.CA1: We’ll reach the destination in 20 minutes. We have informed the ground staff and they will send you to the hospital. Is that all right?PAX2: OK. Thank you very much. You are so kind.CA1: Never mind. It’s my duty.Dialogue TwoC
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