酒店顾客须知英文道歉信.docxVIP

酒店顾客须知英文道歉信 　　餐饮服务上给顾客造成麻烦或者让顾客不满意，应该对顾客道歉，那么酒店顾客须知英文道歉信该怎么写呢?下面是小编为大家整理的酒店顾客须知英文道歉信，希望对大家有帮助。　　Dear Sir or Madam:　　The Management of China World Hotel wish to extend its sincerest apologies for the inconvenience you were caused as we were unable top accommodate you on your arrival. This is not the normal manner in which we handle our guests reservation and we regret any undue inconvenience you were caused as result.　　We hope you found the accommodation at Beijing international hotel on August 19 to be satisfactory. We regret that owing to your schedule of this visit, you were unable to return to our hotel on the next day. Kindly rest assured that we will endeavor to ensure that your future visit to us will be comfortable one.　　Thank you for your kind understanding and we look forward to the opportunity to redeem ourselves y welcoming you back to China World Hotel soon.　　With renewed apologies.　　Yours Sincerely　　Alfred Zhuang　　Front Office Manager　　Dear Ms. Iwasaki,　　Thank you for your positive comments regarding your experience while staying with the Westin Shanghai.　　At the outset, please accept our most sincere apologies for the inconvenience caused. Kindly rest assures that your concern has been well taken and communicated to all concerned for immediate improvement. Ms. Iwasaki, as we’ve conducted a thorough investigation about all pinpointed issues you bought out. Please allow us to explain the outcome for your reference.　　Upon your arrival, our agent failed to locate your reservation. We sincerely apology as our associate obviously mistakenly implemented the standard checking in procedure. The reservation for you and Ms. Hinako Muto were made early November, and never been deleted. We understand that you may requested the King Size room but actually we could not satisfy your request.　　Mr. Ulrich Niemann.　　Director　　People-People Exchange Co.　　Dear Sir or Madam: Friday 22nd September　　Many thanks for your fax dated 7th September address to Gene